The roller shutter door industry in South Africa exists as a specialised trade on which many companies rely for their security, convenience and accessibility. Warehouses, retailers and factories all require high-functioning roller shutter doors to conduct their businesses safely and conveniently, without having to concern themselves with low efficiency doors that don’t function or keep intruders out.
In today’s unsure economic and social climate, the best companies in South Africa are being keenly sought after to provide these crucial services to large, medium and small businesses across the country.
Let’s take a look at what you as a business manager should be looking out for before deciding on your preferred provider.
Quality Roller Shutter Door Components
Many newly founded roller door companies will start off by trying to provide the cheapest product for medium-to-high price. That’s because importing or manufacturing the components that go into roller doors isn’t cheap.
Roller Door Gears
Whether it’s the electronic parts of the door, the springs, the coils or the runners, these all need to be of a high quality. The best roller door companies will always purchase their spare parts and roller shutter door components from a reputable manufacturer, or they will manufacture these parts themselves as a way to maintain their reputation.
Roller Shutter Door Slats
What’s the Difference Between a Roller Door and a Roller Shutter Door?
A ROLLER DOOR is a single-layer door much like a home garage door. The single ‘curtain’ layer the door is made up of is flexible, light and relatively cheap. A ROLLER SHUTTER DOOR contains multiple layers of robust metal that roll up instead of bending. This industrial door adds additional security to warehouses, factories and retail companies that want an additional security element to their doors.
Incomparable Service & Reputation
It’s a known fact that many companies in South Africa provide sub-par service to their clients, and that these companies often lose out on business due to a declining reputation of decent service delivery.
Choose your roller shutter door company by emphasising the importance of high service, as you will be working with this company during the quoting, installation and after-sales service phases of your purchase.
You want a company that will not only guarantee their work, but also fix any errors on your final installation should they arise. A company that deals in repairs and maintenance of roller shutters is a good choice, as well as a company that manufactures their own doors—and stakes their reputation on the product.
How Can I Be Sure that a Roller Shutter Door Company will Deliver Good Service?
A good way to check the service reputation of a roller shutter door company is to see if they have a Google rating. Former customers of the company you’re considering will rate their experience with the company on a scale of 1 to 5 stars. Choose a company that has a rating of 4 or higher.
Speed & Efficiency
For some automated roller door companies, installing a door has become second nature, because they conduct installations on a mass scale every day. These are the companies you want to work with, as they are adept at fitting roller shutter doors correctly and quickly.
Custom Made Roller Shutter Doors
Instead of using a fly-by-night roller door company to handle your installation, choose one that’s constantly on the move, servicing several clients per day. It’s usually these companies that work for the larger corporations in South Africa, which means they are highly efficient at what they do.
How Do I Find the Best Roller Shutter Door Company for My Project?
The most trusted roller shutter door companies are very active online. Use Google to find the top 3 companies in South Africa and choose the one that handles your query with professionalism and ease.
Pricing Considerations: High Value and Superior Quality
Pricing is always an important selling point in South Africa. Customers want the best deal, but they also want their final product to be of a high quality. Roller door companies that provide high value for the price you pay may vary depending on what products they use and how many installations they handle on a daily basis.
When it comes to quality roller shutter door installations in SA, it’s not always a good idea to go for the cheapest. There are many companies that may charge less, but they bring very little experience and quality to the table.
Instead, choose a company that has a good balance between quality and price. The prices of a busy roller shutter door company will often be slightly lower despite their high quality, because they are installing doors on a massive scale and can afford to offer a good price.
Broad Expertise
You may find that many roller shutter door companies only specialise in one particular service. This could be a repair service, a manufacturing service or exclusively an installation service. You may refer to these companies as ‘one trick ponies’, because they only specialise in one area.
A wiser decision for you would be to select a roller shutter door company that has a broader skillset. Choose a company that not only installs your door, but is also skilled at manufacturing, repairing, maintaining and servicing roller shutter doors.
We build all our roller doors to spec
How Can I Identify a Roller Shutter Door Company with a Broad Skillset?
Check the website of the company you are considering. Make sure they offer all services pertaining to roller shutter door installation, including:
Manufacturing of their own products
The installation of what they manufacture
Repairs & maintenance of those products
Anything short of this is probably not a company you want to trust with your security and accessibility.
Established Reputation
You’ll never know how long a company has been in business unless you see some kind of evidence of that on their website. And even if you do use a company that’s been operating for a significant amount of time, they may still be home-based or small-scale companies that can’t deliver on your expectations.
What you want is a roller shutter door company that’s proven themselves time and again—and has the good reviews from paying customers to prove it. As mentioned earlier, you can always check a company’s reviews on Google, but is there another way to ensure that you’re using a highly reputable company?
How Do I Find a Roller Door Company with a Good Reputation?
When a company gets good reviews, they often display those reviews on their website. Good reviews also appear on social media sites like Facebook. Check the company’s Facebook page and website and search for testimonials from real people who have had experiences with that company. This is an excellent way to verify the reputation of a roller shutter door company.
Industry Knowledge
Did you know that there are thousands of people out there claiming to be experts at something they know very little about? This is also true for the roller shutter door industry. Business owners who are just starting out may think that installing a roller shutter door is easy, but they avoid the fact that it takes a lot of experience and industry knowledge to do so properly.
Roller shutter door repaired to former state
Select a roller shutter door company where the people with the most experience are onsite to supervise the work being done. Your project should take priority, so make sure you are working with someone who has decades or collective decades of experience in the industry before hiring.
Which South African Roller Shutter Door Company has Decades of Industry Knowledge?
While we can’t speak for other companies, you are welcome to talk to Roller Shutter Doors South Africa about your next door installation project. We have decades of collective experience in all facets of roller shutter door manufacturing, installation and repair.
Security Consciousness
A good way to measure a professional industrial roller shutter door supplier or installer is to gauge their knowledge on security. Whether it’s the automation of roller shutter doors, or the quality of the material itself, be sure to opt for a company that understands your security concerns and addresses them with their product.
What Security Factors Should I Consider When Installing a Roller Shutter Door?
Always take note of the automation of your door. Buttons and remotes should be concealed or coded for extra security.
Use premium roller shutter doors that have been manufactured to a high standard.
Quality components will prevent criminals from breaking through warehouse roller doors.
After Sales Service
A massively important factor in choosing your roller shutter door installer is considering how they handle your project after it’s completed. Are they willing to maintain your door on a regular basis for a small extra fee? Will they fix any errors in the installation? Do they have the skills to repair the door without quoting you an arm and a leg to replace the entire door?
These are important questions to ask before hiring, so be sure the roller shutter door installer you select ticks all the boxes.
Final Thoughts
The roller shutter door industry in South Africa is a competitive one, so you’ll be spoilt for choice when deciding which company to choose. But remember to bear these factors in mind, and you’ll be better suited to select a roller shutter door company that’s worth using repeatedly, as well as recommending to your friends & family.